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Bluewave
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Virgin Mobile Contact

Are Virgin Mobile responding to customers? I still can't contact them.

When I make calls I get the msg that I have no minutes yet. In spite of being on contract with 990 mins remaining!

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Corey_C
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Re: Virgin Mobile Contact

Hi Bluewave,

 

Sorry to hear that your queries aren't being answered. Maybe I can help in some way. Are you dialling a number that might not be included in your minutes or may be chargeable such has international numbers or a toll number 0845? If so and you have restrictions on your account preventing you from making those calls. If this is still happening, let me know and I'll have a look at your account.

 

You can also reach us through these methods:

  • Phone: 0345 6000 789
  • SMS: 07533051809 
  • Webchat Help

 

Cheers,

Corey C

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