Virgin Freestyle contract security key does not work

[jobey]

Hi,

I am trying to view my virgin credit agreement, however on trying to sign in the security key I am trying to use does not work, can someone please help?

[Gareth_L]

Hi Jobey 

Sorry to hear that you cant access the information 

Can I ask if you have checked the email we sent just after you signed up to us 

Also what error message are you getting 

Gareth_L