Virgin Media Community

[PS396]

Long story short:

I had my phone stolen outside of home country. I locked my sim. Got my replacement sim sent out to where I am (still not in my home country). My account is suspended and the Virgin Media/Mobile website sends me in endless circles. I have not been able to verify my whatsapp account on this phone so I can't use the WhatsApp or messaging or call-related contact options.

Can someone help me, please?

Thank you

[Travis_M]

Hi @PS396 

Thanks for posting on our community forum and a big warm welcome back.

I am going to drop you a private message now to collect some more information and have this resolved for you, please keep an eye on your inbox for a message from myself.

Regards