Hi,
I rang Virgin to talk about difficulties I would have connecting my home phone to the Virgin router which is in a somewhat inaccesible place. A helpful person said an appointment with an engineer would be arranged.
She then said that I am entitled to a loyalty discount (!) which would reduce my bill from £111 to £89. I was pleasantly surprised. She said I would be added to O2 mobile, which I said I did not really want. I am in a new contract with EE. She replied that this was a part of the package and removing it would mean that I would go back to the old price, but that I did not have to activate the contract and I would not be billed by O2.
I find this a bit strange, and I am worried about finding that I will get a SIM from O2 and then get billed, and that this would be difficult to change.
Has anyone else been in this situation? How did it work out?
Many thanks.
