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Penrp
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Unable to register account online

Sim purchased through Car phone Warehouse. I am receiving mail billing but I can not register for my online account. My mail address is not recognised.  

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Emma_C
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Re: Unable to register account online

Hi Penrp, 

Thanks for your post and welcome to our community.

I'm really sorry that you've some issues setting up your online account, I know you'll be keen to keep an eye on things.

Whilst you've been set up for eBilling this doesn't mean the same email address will be needed for your online account. 

Sounds like we'll need to pop you a personal message to grab some details and we'll get it sorted from there. 

Emma_C - Forum Team
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Emma_C
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Re: Unable to register account online

Thanks for letting me help with this @Penrp, after a quick update of the security information we have you all set up with the online account. 

Let us know if you need anything else 🙂

Emma_C - Forum Team
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