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Unable to log in on virgin media account online!

I am unable to log in on my account on the phone I have downloads the app and it keep saying my password is wrong or my area reference is wrong! And if I try and log in it says my username is wrong 

whats the area reference for de24?

 

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Re: Unable to log in on virgin media account online!

Hi there, The area code you require is 20 

I can help get you online if you wish Juliecooper111

Saves you having to try and try again 

Gareth_L

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