Virgin Media Community

[BillionFour]

Hi there,

I am currently wanting to switch to a Virgin Pay Monthly deal from my current Pay As You Go plan from another provider. I am currently 17 and my parents have agreed to have the contract in their name until I am 18. 

Would I be able to switch my current phone number to Virgin Mobile, as the accounts will be in a different name, and would I be able to switch the account details to my name once I turn 18, keeping the phone number?

Thanks

[Chris_W1]

Hi BillionFour, thanks for the message, the PAC code is all which is needed to transfer the number and when this is to be transferred into another name we will do a transfer of ownership. Have you spoken to the upgrades team on 0800 183 1150 so that deals can be discussed. ^Chris. 

[BillionFour]

Thanks for the info Chris. I haven't spoken to the upgrades team yet. I was looking at the 12GB £7p/m deal that included the half price for 3 months bonus on uSwitch. I might give them a ring to see if there are any other deals that can be done. Many thanks!

[Client62]

The PAC code is indeed key to any mobile number transfer.

However the significant question of transferring the mobile a/c from your folks to you after your 18th does not appear to have been addressed.

Transfer of domestic Internet and TV services has repeatedly been declined by VM - even husband to wife gets a flat nope.

[Natalie_L]

You're welcome BillionFour.

Please do let us know if you require any further assistance once you have chosen your deal 🙂

[BillionFour]

I assumed when Chris mentioned about transfer of ownership this is what they were talking about.

If I won’t be able to transfer this over when I’m 18, that would be a dealbreaker as I would loose my plan due to the switch to O2. Maybe it is different for internet and TV, but if there is any doubt whether it can be transferred I think I will stick with my current PAYG until I am 18.

Cheers