Menu
Reply
valdez
  • 38
  • 0
  • 1
Tuning in
308 Views
Message 1 of 9
Flag for a moderator

Text received about barring services

received a text 'i be barring services in 42 days'

what does this mean and why have i received it ?

[MOD EDIT: Subject title changed for clarity]

0 Kudos
Reply
Sofia_B
  • 1.19K
  • 36
  • 99
Forum Team (Retired)
Forum Team (Retired)
300 Views
Message 2 of 9
Flag for a moderator

Re: i be barring

Hi @valdez.

 

Thanks for your post 🙂 

 

I'm sorry to hear this.

 

Could you please confirm the number this came from? Is there any more context given in the message or was this it? 

 

Thanks,

 

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
valdez
  • 38
  • 0
  • 1
Tuning in
297 Views
Message 3 of 9
Flag for a moderator

Re: i be barring

do you mean my mobile number ?

 

0 Kudos
Reply
Sofia_B
  • 1.19K
  • 36
  • 99
Forum Team (Retired)
Forum Team (Retired)
280 Views
Message 4 of 9
Flag for a moderator

Re: i be barring

Apologies, I mean the number the text came from. 

 

Is this from Virgin? 

 

To confirm, are you a PAYG customer? 

 

Thanks, 

Sofia
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
valdez
  • 38
  • 0
  • 1
Tuning in
270 Views
Message 5 of 9
Flag for a moderator

Re: i be barring

don't know how to tell who the text came from except says Virgin Media

says to call 789 which i may have done if i had any signal 

yes i am PAYG

 

0 Kudos
Reply
Travis_M
  • 3.58K
  • 125
  • 263
Forum Team
Forum Team
258 Views
Message 6 of 9
Flag for a moderator

Re: i be barring

Hi @valdez

 

Do you have any barring services active at the minute? Call barring etc that you're aware of?

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
valdez
  • 38
  • 0
  • 1
Tuning in
251 Views
Message 7 of 9
Flag for a moderator

Re: i be barring

don't know what you're talking about - no i don't , don't know why i received the text or what it means but 8 hours later still trying to get a response

 

0 Kudos
Reply
Corey_C
  • 5.26K
  • 259
  • 450
Moderator
Moderator
240 Views
Message 8 of 9
Flag for a moderator

Re: i be barring

That may have been a message from us as we will no longer be providing PAYG services. But I can double check for you. I have sent you a private message.

 

Cheers,

Corey C

0 Kudos
Reply
valdez
  • 38
  • 0
  • 1
Tuning in
214 Views
Message 9 of 9
Flag for a moderator

Re: i be barring

so i am now being told that the message means my phone would stop working ? the message doesn't seem to explain that. when was i going to be told that PAYG is ceasing and when is any balance on the account to be returned.

the other phone i have has received no message - not even this 'i be barring' illiteracy. will this cease working at the same time with no warning ? and when is any balance for that phone on the account to be returned.

0 Kudos
Reply