2 weeks ago
Order parked, no explanation or communication why. Spent an hour on the text message service without reply. Very bad customer service and now want to cancel my order.
Go to Answer
If you need to cancel you will need to phone them
Holding for an hour on the text message service is nothing. As I had 2 days holding.no not at the weeken, was during the week
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Their customer service and communication is the worst I have experienced. Tell you one thing and they then do nothing, absolutely dreadful
Obky reason they can't is they don't have the facilities for it
Its also one of the reasons why I have i left