I have a package with M100 broadband and a 5GB SIM. I noticed this article today that says
"For existing customers with an ‘Oomph’ bundle, they’ll see their 2GB, 5GB or 15GB mobile data more than double to 5GB, 15GB and 40GB respectively. Customers won’t need to re-contract and can get in touch with Virgin Media to ask for the new data allowance to be added to bundles."
I'd like to take advantage of this deal and see my mobile data go up, but wonder how to go about it, or whether it can be done through this forum?
Re: Taking advantage of data increase for Oomph SIMs?
I took advantage of this and my data allowance was moved from 5GB to 15GB for last month but it refreshed today and has gone back down to 5GB? Can you tell me why and how to sort it so it stays at 15GB each month as per the deal.