Virgin Media Community

[Murph93]

Can't make calls, use data or send texts. My bill is upto date and outstanding balance is 0. Keeps telling me to call 789 but when I try, it says calls from this number are not being connected.

[Tom_W1]

Hi @Murph93, thanks for your post although I'm sorry to hear of your concerns raised.

Please allow me to send you a PM to look into this further asking you to confirm some security questions, so please expect this shortly and respond when you can!

Many thanks