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Leo-Essex
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Struggling to find Web Safety options on Virgin Mobile website

I am struggling to find the options on my virgin mobile account for Web Safe (on/off) 

I do not have virgin media account. I just have virgin mobile account, and within virgin mobile account there is no where to select the web safety options? Anyone got any idea why this is so dificult?

I have already tried all the articles online and you tube videos, they all point towards virginmedia account 'myApps' but since I do not have virgin media account, I only have virginmobile account these options do not appear there.

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John_GS
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Re: Struggling to find Web Safety options on Virgin Mobile website

Hi @Leo-Essex

 

Thanks for posting and welcome to the community.

 

To do this, please sign in to the online account, then go to 'plan and device' then 'parental control'

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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