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UrsulaZ
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Status of Sim card

When will replacement sim card arrive?

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John_GS
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Re: Status of Sim card

Hi UrsulaZ

 

Thanks for posting and welcome to the community.

 

I've not been able to locate your account from the forum information you've provided, so I'll pop you a PM over an get some details 🙂

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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UrsulaZ
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Status of Sim card

I have now received a letter from Virgin with the memorable word.

How can access be arranged for the replacement sim card to be sent to me?

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Zoie_P
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Re: Status of Sim card

Hi Ursulaz,

Welcome to forums and thank you for your post 🙂

I can certainly get this sent out for you, I will pop you over a private message asking for some details just keep an eye out for the purple envelope 🙂
thanks,

Zoie

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Zoie_P
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Re: Status of Sim card

Hi UrsulaZ,

I can see you are also messaging with @John_GS, if you could reply to his message he will be happy to assist you further 

thank you 

Zoie

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