cancel
Showing results for 
Search instead for 
Did you mean: 

Spending cap “reached” on unlimited call - no longer able to make calls in UK

molesjenny
Joining in

Since yesterday I have had a message saying spending cap reached and I am no longer able to make calls to any other UK numbers

2 REPLIES 2

molesjenny
Joining in

Unlimited Calls and Text and 39.38GB of data left  whyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy!!!!!!!!!!!!!!!!!!!!!!

Hey @molesjenny,

Welcome to the Community Forums and thanks for the post.

Sorry to hear you are having an issue with your mobile, have you tried performing a hard reboot of your device? Can you also check the SIM is inserted properly and if possibly try in a different handset to see if you get the same issue. You can also run some further checks here.

Let me know how this goes.

Joe