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AlanGeorge
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Spend cap exceeded

Can’t suspend spending cap or call to pay or amend.

international number not available on this service?

in Australia 

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-tony-
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Message 2 of 7
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Re: Spend cap exceeded

can you not log into your account and increase or suspend spending cap ?

____________________

Tony
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AlanGeorge
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Re: Spend cap exceeded

Thanks for response, sorted now managed to call UK

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Ryanf91
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Re: Spend cap exceeded

Spending cap exceeded. I cannot log in to my account or call from abroad as my account has been suspended? 

 

 

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Emily_G
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Message 5 of 7
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Re: Spend cap exceeded

Thanks for the post Ryanf91.

 

We'd need to take a payment to get you back under the spending cap or increase the spending cap in question. We're unable to take one off payments over the forum so this would need a call to the team if you can call from an alternative phone on 789/0345 600 0789.

 

Thanks, Emily.

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Ryanf91
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Message 6 of 7
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Re: Spend cap exceeded

I am unable to call from where I am, I just keep getting disconnected not even able to get a dial tone. I am trying to call from turkey 

 

Regards 

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Emily_G
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Re: Spend cap exceeded

You would need to find an alternative handset to call the team on as we're not able to take payments for this.

 

Thanks, Emily.

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