Virgin Media Community

[Pattif]

Can you cancel my Sim please inoculation longer live in UK. My new sim got stolen on its way to me.

[Paulina_Z]

Hi @Pattif,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that your SIM card was stolen recently! I hope you're okay and that nothing else was stolen.

I'll be happy to investigate this further for you by sending a Private Message. Please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.

Thank you.

[Paulina_Z]

Hi @Pattif,

Thank you for coming back to me via Private Message. I am glad that we were able to understand your situation and come to a resolution.

Please let us know if there's anything we can do to assist going forward. We're here to help. 🙂

Thank you.