a month ago
just an observation really that isn't causing an issue per-se but would like this to be sorted in time before installation date
When I'm logged into my Virgin media account through a browser, under my package after TV, Broadband and Phone, the part for SIM doesn't show anything.
It displays the message: "You do not currently have an Oomph bundle. If you have a Virgin Mobile, please log in to your Mobile account."
The thing is, I do have an Oomph bundle and do have an active SIM.
The SIM shows under a mobile account which I had to set-up separately.
3 weeks ago
Thanks for the post Iannicole.
You would need to register for a separate My Virgin Mobile account to view information regarding the SIM.