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iannicole
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Sim on bigger Oomph bundle doesn't show in my account

just an observation really that isn't causing an issue per-se but would like this to be sorted in time before installation date 

When I'm logged into my Virgin media account through a browser, under my package after TV, Broadband and Phone, the part for SIM doesn't show anything.

It displays the message: "You do not currently have an Oomph bundle. If you have a Virgin Mobile, please log in to your Mobile account."

The thing is, I do have an Oomph bundle and do have an active SIM.

The SIM shows under a mobile account which I had to set-up separately.

 

 

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Emily_G
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Re: Sim on bigger Oomph bundle doesn't show in my account

Thanks for the post Iannicole.

 

You would need to register for a separate My Virgin Mobile account to view information regarding the SIM.

 

Thanks, Emily.

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