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kljames
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Sim issue

I recently took out a new contract, i originally set it up through my dads account and as soon as the device arrived i transferred the ownership over to myself, i spoke to someone over the phone and they said it would take 24 hours to register the number to my email, it’s now been almost a week and i’m still unable to do so. 

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Ayisha_B
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Re: Sim issue

Hi @kljames,

 

Welcome to our Community Forums and thanks for posting.

 

Sorry to hear the account is yet to be transferred over. 

 

In order for me to look into this, I will need to send you a PM to confirm some details.

 

Please keep an eye out for the purple envelope icon in the top right hand corner of your page. 

Ayisha_B
Forum Team



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