on 03-07-2021 08:42
Hi,
When I upgraded you sent me a sim card with unlimited data texts and calls for 0 pounds a month.
Now that I need it I have searched the entire house and its nowhere to be found 😔
Please can you send me a replacement? The original wasn't even taken out from the packaging, as you can see its never been used.
I just need to make sure it's the same as the one that came with my upgrade please 🙏
Thank you
Kind regards Rachel Morrigan
on 03-07-2021 11:04
Hello @Morrigan81,
Welcome to the community page, thank you for reaching out to us on here.
I am sorry to see that you have lost your Sim card!
I can resend you one but I will need to send you a private message to do so, please look out for a message in your purple envelope at the top of the page.
Look forward to speaking with you.
New around here? To find out more about the Community check out our Getting Started guide
12-07-2021 19:50 - edited 12-07-2021 19:50
Hi Hayley
Thanks for replying, I spoke to someone at last and this is resolved
Regards Rachel Morrigan
on 12-07-2021 20:00
No problem @Morrigan81.
I am glad that this has been resolved for you.
I hope you have a lovely evening.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide