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Sim card

I got a free sim card with my package but it won't work put the sim in my phone and it says please insert sim so i need a new sim

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Re: Sim card

Hi Allanhough26, 

Thanks for your post and welcome to our community. 

Really sorry your SIM isn't working, this ins't a good start. 

We can certainly help with this, I'll need to pop you a personal message and grab some details 

In the meantime can you confirm that the phone you're using is unlocked to use on any network?

Emma_C - Forum Team
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Re: Sim card

It was my wife's  small LG buying a new phone that will i hope work it says it ok for virgin will see on Saturday 

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Re: Sim card

If it's a new SIM, make sure it's activated and that it's inserted in an unlocked phone. Keep us updated allanhough26 as we can check on our side also. 

 

Thanks,

 

Lisa

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