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Bethnel02
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Sim card not arrived

I received a text saying I have had a new SIM card sent out but have since not received this SIM card. I then received another text saying all calls and texts would be barred from my number until I insert said sim that hasn’t arrived and now can’t get in contact with anyone and I have money on this sim. Can another sim be sent out ?

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Zak_M
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Re: Sim card not arrived

Good afternoon @Bethnel02

 

Welcome to the forums, Thank you for taking the time to post. 

 

I am sorry to hear that you have not received the sim.

 

I can take a look into this for you, I will drop you a message so that I can get some account information. 

 

Kind regards,

Zak_M 

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