- am replacing phone so need new sim card - how do I order one?
Why not try our Text Messaging Service?
It’s a great way to get help with your Virgin Mobile services - and it's free!Just send your query to 07533016422 and we’ll text you back.
Sorry to hear of the issues that you've had with your sim card.
Have you been able to get this resolved since you last posted?
If not please respond to my private message and we can get this looked into further.