Sim barred

[Lee_G403991]

I was late in paying my plan bill and my sim got barred, I payed it a couple of weeks ago and it hasn't been activated yet is there something I can do myself to get it up and running again? 

[Lee_R]

Hi Lee_G403991, thanks for posting and welcome back to our community.

Sorry to hear your SIM is barred.  When you made your payment, did you reinstate your direct debit?  As this is required on any of our pay monthly style tariffs.  You should be able to reinstate it here.  However, as you've reached out to us, I would love to take a closer look on your behalf. I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R