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Sim 1 not provisioned

Laura09051
Joining in

on ‎12-09-2022 19:07

Hi there I have a new SIM card that I have put into my phone but it is saying Sim 1 not provisioned, any ideas? 

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Travis_M
Forum Team (Retired)
Forum Team (Retired)

on ‎13-09-2022 08:17

Hi @Laura09051

 

Thanks for posting on our community forum and a big warm welcome back to you.

 

Sorry to hear about the issue regarding your new SIM card, does the SIM card work when trying it in a different mobile device? Please do let us know 🙂

 

Regards

Travis_M
Forum Team

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