Setting up new account - passwords not being accepted
25-01-202113:56 - edited 25-01-202113:57
Having changed my package, I have been sent a SIM card for Virgin Mobile. When I try to set up a mobile account, I put in a password which has all the criteria and the frame of the field turns green and says it is a good password. However, when I hit submit, I get an error stating:
Please double check your password follows the rules.
Please try again.
I have tried various passwords which all come up as 'Good' without success.