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Service Charge of £6.06 which has never been applied before

When I queried the following

My monthly bill is £10.23 plus a £5 Premium Text to charity on the 21st July. Can you check for me as I am puzzled as to why my current bill is showing as £21.29 rather than the £15.23 I make it.

Melissa in a private message informed me that it was a £6.06 service charge to 44700340142 yet this is the number that has always been listed for my premium text donations to UNICEF for at least a year and has never incurred a service charge in that time.

I receive the text from 70088 and I am concerned that there does not to be a system on your mobile informing of charges outside your tariff and would appreciate any advice.

Thanks,

PS I am away from my computer for the next few hours and will check for any replies on my return.

 

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Re: Service Charge of £6.06 which has never been applied before

This is a test as I am replying to my own message to see what happens.

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Re: Service Charge of £6.06 which has never been applied before

Hi xviewer,

 

Thanks for your post.

 

I'll speak to you via our private messages as we have been talking about this already. 

 

Thanks 🙂

 

Melissa