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Service Barred even after updating my payment

Joining in

I believe my service was suspended due to payments not going through. I have since fixed the issue with payment and even after 24 hours I believe my service is still suspended. 


Forum Team
Forum Team

Hi @DanJBateman,

Thanks for getting in touch and a warm welcome to our Community Forums! 🙂

Depending on your payment method it can take up to 5 days for the payment to be registered to the account. I've taken a look into this for you and there doesn't appear to be any issues with the service - are you able to check this for me and confirm whether you're still having issues or not?


Reece - Forum Team

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