Security key

[S4MM1CH]

Cant find/lost my security key to login to my mobile contact. I require to change my billing details. But obviously cant without the key. Help needed. Thanks

[Robert_P]

Hello S4MM1CH

Sorry to hear of the problems accessing your mobile handset contract to update your details. We appreciate you taking the time to raise this via the forums and welcome to the community.

The details required will have been sent in the original batch of emails received at the time the handset was taken, if you still have these you should be able to find the key in those emails. It is possible to get these resent to the account holder, if this is required please let us know and we'll be happy to help.

Rob

[S4MM1CH]

Hi, yes would it be possible to resend that email with the info on as i can no longer find it. Thanks

[Paul_DN]

Hi S4MM1CH,

This is something we can help with, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

 Paul.