Virgin Media Community

[spark40]

Ordered a SIM and was advised "on it's way...next 3 working days" on 12th Jan 2021

SIM not arrived yet. Payment is due tomorrow. When can I expect delivery?

[Emma_C · Accepted solution]

Hi Spark40, 

Thanks for your post and welcome to our community. 

I am really sorry to hear that your SIM hasn't arrived this isn't good. 

All SIM cards should arrive within 3-5 working days, so as it's been longer than this I'm going to pop you a personal message and see if we can get another one sent. 

I look forward to hearing back from you soon. 

[Emma_C]

I'm glad the SIM has since arrived. 

Please let us know if you need anything else. 

Thanks.