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Mike_G44
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SIM still hasn't arrived?

Hi,

It has nearly been 3 weeks that I've been waiting for a SIM card to arrive. Gone missing on the way?

Could I get anyone from the team to contact me to get this resolved?

Thanks!

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Zak_M
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Re: SIM still hasn't arrived?

Good evening @Mike_G44 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues receiving your sim card. 

 

Are you able to let me know was the sim card part of your package or was it a replacement sim for a contact you already had? 

 

Kind regards,

Zak_M

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Mike_G44
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Re: SIM still hasn't arrived?

The SIM is part of the package.

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Lee_R
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Re: SIM still hasn't arrived?

Hi @Mike_G44 thanks for getting back to us.

I would like to take a closer look into this on your behalf.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

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Lee_R
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Re: SIM still hasn't arrived?

Hi @Mike_G44

Just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards


Lee_R

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Mike_G44
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Re: SIM still hasn't arrived?

I appreciate the time you've taken to resolve this issue.

Thanks!

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Lee_R
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Message 7 of 7
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Re: SIM still hasn't arrived?

That's a pleasure Mike_G44.  Let us know how things go.

Regards

 

Lee_R

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