Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

SIM not received

MrsS3
Joining in

on ‎17-01-2023 17:19

We transferred 3 mobile accounts to Virgin (O2), in November 2022, we received 2 SIM cards but still haven't received the third one,  yet I have been billed for 3 SIM cards in December and January,  and the bill for February is showing too.  

0 Kudos
2 REPLIES 2

Paul_DN
Forum Team
Forum Team

on ‎17-01-2023 18:32

Hi MrsS3,

Thank you for reaching out to us in our community and welcome, sorry to hear you took 3 Mobile contract out however only received 2 Sim cards, I will be more than happy to help, I will send you an invite into a private chat, once received please click on the purple envelope to accept.

Regards

Paul.

0 Kudos

MrsS3
Joining in
In response to Paul_DN

on ‎17-01-2023 20:00

Mobile Number? [MOD EDIT: PERSONAL INFORMATION REMOVED]
Name on the Account? Claire 
Confirm if you are the account holder? Yes
Full address?[MOD EDIT: PERSONAL INFORMATION REMOVED]

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

0 Kudos
Top