Virgin Media Community

[Missdollydevine]

Hi there,

I requested a new SIM for my son as he’d lost it.

When he’s inserted the SIM and switched the phone on, it’s not asking for the activation code?

Its been 24 hours and nothing has come through so please can someone help?

I read elsewhere that it could be a barred number we’ve been given?

Thanks! 

[Zoie_P]

Hi Missdollydeviine, 

Thank you for your post and welcome to the forums 🙂
Is the new SIM is it working if it's not asking for the code?

Zoie

[Missdollydevine]

All sorted now thank you 👌🏻

[John_GS]

Thanks for coming back to us Missdollydevine - I am glad to hear all resolved 🙂

Is there anything else we can do for you today?

Best,

[Missdollydevine]

No thank you 😊 

Have a good weekend!