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klaus_fish
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SIM Transfer Cancel

Dear Virgin

I would like to cancel the transfer of the SIM on my PAYG account so that I can request a PAC code to transfer the number. 

I have read in this message board that cancelling the SIM Transfer needs to happen first before I can then request the PAC - please confirm how to do this

Kind Regards

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Emma_C
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Re: SIM Transfer Cancel

Hi Klaus_fish, 

Thanks for your post and welcome to our community. 

Very sorry to hear that you don't wish to migrate the SIM, I can appreciate you're keen to get it cancelled to port out. 

So that I can help with this I'm going to pop you a personal message to get your information and we'll take it from there. 

Emma_C - Forum Team
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