Menu
Reply
  • 2
  • 0
  • 0
Gierlon
Joining in
454 Views
Message 1 of 4
Flag for a moderator

Roaming

Hi I am in Pl and my phone don’t have reception 

0 Kudos
Reply
  • 1.12K
  • 50
  • 104
Moderator
Moderator
449 Views
Message 2 of 4
Flag for a moderator

Re: Roaming

Hi Gierlon,

Thanks for your first post and welcome to our forums page. 

Very sorry to hear you are having trouble getting signal.

Have you been able to use your mobile abroad before?

Did you give us a call to set up roaming before you left the UK?

Did you receive a text when you first arrived to let you know of any call/text charges?

Can you try a manual network search on the handset please to see if you can connect to any available networks please?

Thanks

Lindsey_C

0 Kudos
Reply
  • 2
  • 0
  • 0
Gierlon
Joining in
436 Views
Message 3 of 4
Flag for a moderator

Re: Roaming

Last time I had exactly the same problem. I never contact virgin that I’m going away to pl for holiday. I could use my phone before but only with o2 network. Also never revived any txt about info that I’m abroad. I will try now to set manually other networks. Thanks 

0 Kudos
Reply
  • 1.12K
  • 50
  • 104
Moderator
Moderator
429 Views
Message 4 of 4
Flag for a moderator

Re: Roaming

Hi Gierlon,

Thanks for trying this for me. 

If you need any further help, please let us know.

Thanks

Lindsey_C

0 Kudos
Reply