HI @Bellax,
Thanks for getting back to us, I'm sorry that this is still an ongoing issue for you.
I've been able to locate your account, and I'm afraid that it doesn't look like the return has reached us yet. I can see that you have sent a member of our team a Private Message - I'll chase this up for you now, and she will get back in touch as soon as she has an update for you.
Kind regards,
Laurie
Laurie_C
Forum Team