on 30-08-2021 09:54
I need to reset my voicemail pin and I’m abroad - how do I do this
on 30-08-2021 10:06
Good morning @Luckygemma.
Welcome to the forums and thank you for taking the time to post.
I am sorry to hear that you are having some issue with your voicemail pin.
I will pop you over a PM so that I can assist you further.
Kind regards,
Zak_M
on 30-08-2021 10:55
Thank you for providing me with that information.
I have arranged for a text message to be sent to your phone.
When you re-set the pin please follow these guidelines:
Not be purely repetitive,eg.7777
Not sequenced up or down,eg.1234,4321
The PIN cannot be a significant part of the Mobile number
Virgin Mobile default PIN(7890) will not be allowed as a sequence
New PIN's must be different from the previous PIN
Kind regards,
Zak_M