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Luckygemma
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Resetting voicemail pin abroad

I need to reset my voicemail pin and I’m abroad - how do I do this 

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Zak_M
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Re: Resetting voicemail pin abroad

Good morning @Luckygemma.

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you are having some issue with your voicemail pin.

 

I will pop you over a PM so that I can assist you further.

 

Kind regards,

Zak_M

Zak_M
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Re: Resetting voicemail pin abroad

Thank you for providing me with that information. 

 

I have arranged for a text message to be sent to your phone. 

 

When you re-set the pin please follow these guidelines:

 

Not be purely repetitive,eg.7777
Not sequenced up or down,eg.1234,4321
The PIN cannot be a significant part of the Mobile number
Virgin Mobile default PIN(7890) will not be allowed as a sequence
New PIN's must be different from the previous PIN

 

Kind regards,

Zak_M

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