Virgin Media Community

[stefanovich_85]

How do I order a replacement sim card? Received an unlimited sim as part of a joining deal but have misplaced it while waiting for old contract to end

[Molly_T]

Hi Stefanovich_85 👋 welcome to the community! Thank you for posting. 

Sorry to hear you have misplaced your SIM and need to order another. It would depend on which kind of SIM service you have as to who you can contact for support re-ordering. 

If this is a Virgin Mobile sim you can do this via 📞 0800 052 0238, 📱 +44753 301 6422 or WhatsApp on +447305 327 112. 

If the sim is part of a VOLT deal, you will need to speak to O2 Directly. Here's all the ways to contact them 👉 Contact Us | Help, Support and Useful Numbers | O2 (📞 0344 809 0202). 

Let us know if its a Virgin Mobile SIM and you need further support, and we can always pop you a PM via community if needed! Thank you. 

All the best 🌞