Virgin Media Community

[Mgalley]

Received replacement sim keeps saying no service. Restarted several times and waited overnight 

[Emma_C]

Hi Mgalley, 

Thanks for your post and welcome to our community. 

Very sorry that your new SIM isn't working, this isn't good. 

As it's showing "No service" it sounds like the SIM hasn't been activated, therefore I'd like to take a closer look 

I'll do this now and I look forward to hearing back from you soon.