Virgin Media Community

[CJ77]

Hi,

When trying to register for a new Virgin Mobile account, after entering my Mobile Number, the next screen asks me to enter digits from my security answer but I have never set one up.

Regards

[Zoie_P]

Hi Cj77, 

Thanks for your post and welcome to forums 🙂
I am so sorry to hear this, the security word would be one we ask for over the phone, its one we set up when you apply for an account, if you cannot remember that's okay let us know and we can drop you a message and get it for you 

Zoie

[CJ77]

Hi zoie

Thank you for your reply ,yes please if you could find out the security word that would be great I can't remember setting one up.

Regards

Craig

[Gareth_L]

Hi CJ77

Can you check your private message please 

Gareth_L

[Gareth_L]

Hi CJ77

Thanks for letting me know its all sorted 

If you need anything else, we can help with most things here 

Gareth_L