Can't seem to register my mobiles account. Asks for virgin number and says they can't find them on the system...
There is 2 numbers on the same account and nothing seems to work. Tried online chat and the number to ring from virgin but never anyone available or the numbers doesn't even ring!
Thanks for using the forums to get this issue with your online account looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
Can I ask if you've ported these two numbers over to us from another provider recently?
If so, how long ago?