Refund due after cancellation

[howie_t]

I have a credit and aware that a cheque should be forthcoming. As of today I have not received the cheque and wondered how I go about arranging a BACS transfer (I understand this is an option) or chasing the processing/delivery of the cheque?

Regards

[Chris_W1]

Hi howie_t, thanks for the message and welcome to the forums. 

The cheque / BACS refund will be sent 45 days following disconnection. 

This will be sent to the account address unless updated. 

Chris