Menu
Reply
Zach_R
  • 3.11K
  • 99
  • 219
Forum Team
Forum Team
358 Views
Message 91 of 95
Flag for a moderator

Re: Refeshing SIM data

Hi @Rosey_Rivka,

Have you tried putting the SIM card into a different handset to see if the issue still remains?

Thanks,
 



Zach - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
Rosey_Rivka
  • 3
  • 0
  • 0
Joining in
357 Views
Message 92 of 95
Flag for a moderator

Re: Refeshing SIM data

As I said, yes the sim works in an xperia phone

0 Kudos
Reply
David_Bn
  • 7.15K
  • 310
  • 592
Forum Team
Forum Team
326 Views
Message 93 of 95
Flag for a moderator

Re: Refeshing SIM data

Do please speak with Samsung and let us know how you get along

Kindest regards,

David_Bn

0 Kudos
Reply
Davidbetts53
  • 1
  • 0
  • 0
Settling in
49 Views
Message 94 of 95
Flag for a moderator

Re: Refeshing SIM data

Hi. My Samsung has the same issue. I can't make any calls or text. I have to use my old phone to call and text

0 Kudos
Reply
Kain_W
  • 1.16K
  • 35
  • 79
Forum Team
Forum Team
39 Views
Message 95 of 95
Flag for a moderator

Re: Refeshing SIM data

Apologies for the issues faced Davidbetts53,

Welcome to the community.

May I ask has the new Samsung ever been able to make any calls and texts? 

Also have you attempted to manually select a network from the Samsung settings?

Thanks,

Kain
0 Kudos
Reply