Have you tried putting the SIM card into a different handset to see if the issue still remains?
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As I said, yes the sim works in an xperia phone
Do please speak with Samsung and let us know how you get along
3 weeks ago
Hi. My Samsung has the same issue. I can't make any calls or text. I have to use my old phone to call and text
Apologies for the issues faced Davidbetts53,
Welcome to the community.
May I ask has the new Samsung ever been able to make any calls and texts?
Also have you attempted to manually select a network from the Samsung settings?