Menu

Virgin Media Community

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post a question

Reply
Charlotte931
  • 1
  • 0
  • 0
Joining in
137 Views
Message 1 of 3
Flag for a moderator

Re: Parked order

on ‎22-04-2022 21:10

I have placed an order with yourselves and getting an email saying order is parked order number is 100001673525200. Could someone look into this for me if it's going to take to long I will cancel as needed ASAP. 

0 Kudos
Reply
Jodi_S
  • 4.41K
  • 217
  • 471
Forum Team
Forum Team
118 Views
Message 2 of 3
Flag for a moderator

Re: Parked order

on ‎23-04-2022 09:59

Hi Charlotte931,

A warm welcome and thanks for posting on our community forums. Sorry that you're current order has been parked with us, there could be a number of reasons for this. 

I will pop you over a private message to take some details, please click on the purple message to accept the chat. 

Kind regards Jodi. 

0 Kudos
Reply
Jodi_S
  • 4.41K
  • 217
  • 471
Forum Team
Forum Team
115 Views
Message 3 of 3
Flag for a moderator

Re: Parked order

on ‎23-04-2022 11:13

Hi Charlotte931,

Just a quick note to advise you that you will need to call our mobile team directly on 0345 600 0789 or message us on 0753 301 6422 if you wish to cancel your current order.

Kind regards Jodi. 

0 Kudos
Reply

Digital life blog

Help videos

Help forum