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mjmani
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Re: Cannot login to Virgin mobile account

Still the issues remain? Did I make a mistake of taking a sim-only with Virgin Mobile? This is horrible. I can't even verify the new sim email I received. Clicking the link always takes me to oops page. Is Virgin Mobile pathetically incompetent stealing people's mobile providing pathetic service?
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Rachael_F
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Re: Cannot login to Virgin mobile account

Hi mjmani,

 

Thank you for reaching out. We've moved your comment to a separate thread to avoid confusion and make it easier to address your individual concerns. We would usually request that customers start their own thread for this very reason, unless there is a known fault in which case we would merge similar threads to give all affected customers the same information.

 

I can't see that you've previously contacted us on the forums regarding any issues with your Virgin Mobile account or services. Would you care to expand on the trouble you're having so we can advise accordingly?

 

Thanks,

Rachael

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