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Dogsoldier
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Provide my STAC code to Virgin

Recently joined Virgin and have a STAC code from O2 to provide to Virgin, but this simple process seems near impossible. Support lines have min 40 min wait and trying to find online chat is not made easy. 

My mistake was not having this when I accepted the new contract, its easy to talk to a sales team member, but need any help after that. Go away!

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enlli
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Re: Provide my STAC code to Virgin

Theoretically you can do it Via your online account. But as it is a STAC as you are not transferring your number, any none O2 account will do, so family or friends. Done that myself for family

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Dogsoldier
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Re: Provide my STAC code to Virgin

Can you do that for me 😜

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enlli
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Re: Provide my STAC code to Virgin

Sorry, used them up 😉 Last one was onto a spare Giff Gaff I had in my GPS tracker

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Dogsoldier
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Re: Provide my STAC code to Virgin

Have just managed to do as you suggested through my wife’s online account. Strange that I was unable to do this through my own account.

Thanks so much for your help.

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