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Proof of usage

Hi I need a proof of usage for my mobile phone insurance.  I have contacted  customer services and they say they cant generate this type of letter. It needs the make , model of my phone and IMEI. It needs to state when it was 1st and last used . If someone can do this for me it would be greatly appreciated!

I send my bill. But my insurance company do not accept my bill , 

 

 

 

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Very Insightful Person
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Re: Proof of usage

Hello

Here is the information you require :- https://www.virginmedia.com/help/virgin-mobile-proof-of-purchase, this will get you what you need, that is all that virginmedia can give.

If your insurance company don't accept that then make a complaint to the insurance company.

Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Proof of usage

Hi jddon27,

 

Thank you for reaching out to us, I am sorry to hear you are having issues claiming on your insurance for your phone.

 

You can use the information give by DJ_Shadow1966 in regards to getting proof of purchase, in regards to proof of usage this isn't something we are able to provide.

 

Kind regards

 

Paul.

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