on 09-06-2023 15:50
How do I get an actual proof of purchase for switch oled bought as bundle with my phone. Customer service keeps sending me the same rubbish emails with no info. I need the price and tax details or Nintendo won't fix it for free and I'll have to pay £180.
on 09-06-2023 18:06
Hi Emmatremor,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you're having an issue with getting your proof of purchase. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security.
I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊
Thanks,