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Proof of purchase for switch oled

Emmatremor
Joining in

How do I get an actual proof of purchase for switch oled bought as bundle with my phone. Customer service keeps sending me the same rubbish emails with no info. I need the price and tax details or Nintendo won't fix it for free and I'll have to pay £180.

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi Emmatremor, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with getting your proof of purchase. This is something we can certainly check for you but in order to do that I will need to confirm some information with you to pass security. 

I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

Thanks, 

Kath_F
Forum Team

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