Menu
Reply
HannahhW94
  • 2
  • 0
  • 0
Joining in
264 Views
Message 1 of 2
Flag for a moderator

Proof of Usage and purchase

Hi. 

I need some help. My insurance company is in need of proof of usage and proof of purchase for my phone. i have been trying to get in touch with yourself since 28th Dec with no lucky. After looking online is says that you can't provide proof of usage. Is there anything you can do to help me out with the documents that i need.

Thank you 

0 Kudos
Reply
DJ_Shadow1966
  • 7.2K
  • 1.37K
  • 2.06K
Very Insightful Person
Very Insightful Person
217 Views
Message 2 of 2
Flag for a moderator

Re: Proof of Usage and purchase

Hello

For your insurance company a current bill will be classed as proof of usage these can be downloaded from your online account.

If the phone was purchased from Virginmedia then they can supply a proof of purchase for the phone, if the phone was purchased elsewhere then you will need to get the proof of purchase from the  seller of the phone.

There is nothing that virginmedia can supply that proves that the SIM card was used in a phone.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply