Proof of Barring Request

[Tobyblan]

Hi Virgin Community Team,

I'm afraid I have another Proof of Barring request due to an insurance claim.

I understand from past posts here this is not something that you can provide.  But you can provide an official letter saying the lost/stolen request was made by the customer and advise the actions you have taken to block the SIM.

Could you please also do the same for me?

Many thanks. 

[Steven_L]

Hey @Tobyblan,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Regards,
Steven_L
 

[Steven_L]

Thanks for letting me know and glad that you've got that now and please let us know if you have any further issues.

Regards,

Steven_L

[Tobyblan]

Thanks very much for your support.

I have sent the details to the insurer so hopefully that will be accepted now.

Cheers.