Menu
Reply
meesh1
  • 8
  • 0
  • 0
Tuning in
409 Views
Message 1 of 5
Flag for a moderator

Problem with Find my bank link

Hello I’m trying to take advantage of the VM offer of an O2 Sim. All going well I’ve got my PAC,  filling in all the info and bank details  trying to set up a DD got to step 3 of 4 the ‘find my bank’ click and nothing happens and I can’t go any further.  So near yet so far. Any advice gratefully accepted. I am trying to take advantage of a mail shot offer. 

Tags (3)
0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 545
Forum Team (Retired)
Forum Team (Retired)
394 Views
Message 2 of 5
Flag for a moderator
Helpful Answer

Re: Problem with Find my bank link

Good evening @meesh1

 

Welcome back to the forums and thank you for letting us know. 

 

I will report this back to our management team, could you possibly try an alternative browser to see if this works? 

 

Kind regards,

Zak_M

0 Kudos
Reply
meesh1
  • 8
  • 0
  • 0
Tuning in
371 Views
Message 3 of 5
Flag for a moderator

Re: Problem with Find my bank link

Hi Zak. Thank you very much for your response. I’ve tried another browser and it still doesn’t work. Kind regards 

0 Kudos
Reply
Kath_F
  • 33.76K
  • 1.3K
  • 2.73K
Forum Team
Forum Team
342 Views
Message 4 of 5
Flag for a moderator

Re: Problem with Find my bank link

Hi meesh1, 

Thanks for coming back to us and updating things. I'm sorry to hear that using an alternative browser didn't work. 

Are you able to use another device to try that? 

If that doesn't work, please give the team a call on 0345 600 0789 / 789 so the team can process the offer directly. 

Let me know how it goes. 

Thanks,

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
meesh1
  • 8
  • 0
  • 0
Tuning in
329 Views
Message 5 of 5
Flag for a moderator

Re: Problem with Find my bank link

Hi Kath thank you for your reply and suggestion and no it doesn’t work on my iPad either. I’ve come to the conclusion that It’s a question with a broken link that I can see no reason for. I might call thank you for the number. 

0 Kudos
Reply